Terms of Sales

B2B

1- INTRODUCTION

THE BUSINESS is exclusively for professionals who wish to distribute the products of the brand Poppy Field the label.

You must have a VAT number, or if applicable your SIRET number (self entrepreneurs), otherwise your order will not be possible. 

2- ORDERING

2.1 Minimum order

500 Euros for the establishment and 200 Euros for the restocking.

2.2 Prices

For all price requests please send an email to : ben@poppyfieldthelabel.com

2.3 Track your order / booking voucher

When you validate an order, you automatically receive an "order confirmation" email.

A reservation form (proforma invoice) will then be sent after checking the availability of products and calculation of shipping costs.

The stock is reserved for you for 7 days from the date of issue of the reservation form. Beyond this period, we can not guarantee availability of all products.

Your order will be shipped upon receipt of your payment. 

3- PAYMENT

If you are a regular customer, your usual terms of payment will be applied.

If this is your first order, we offer you several ways of
payment:

- by bank transfer: IBAN our face at the foot of reservation form.
- by credit card directly by phone at (+33) 0630062089 with 3% Charge
- by Paypal  with 3% charge

In all cases, the sales contract is deemed concluded at the time of cashing

Poppy Field the label reserves the right to not receive payment and therefore not to confirm

an order for any reason whatsoever, relating in particular to a problem of
competition, a problem of product supply, a problem concerning the order
received (eg the document illegible), an abnormal order or a foreseeable problem concerning the delivery to be made (eg off delivery area).

In the event that one of the items ordered is not available in our stocks (following
a standard inventory for example), we promise to contact you by mail
electronic or telephone within 5 days the date of your order
to inform you, and you repay within 30 days the products not available to the
delivery, if they were cashed when ordering.

4- MODES OF DELIVERY

Your order will be shipped from our stockage in Paris by DHL, UPELA or

COLISSIMO for France and the rest of the world. We choose for
each shipment the most competent and most economical carrier.

Shipping cost

All EUR orders will be shipped via UPELA or DHL. Whichever is less expensive for the client. All shipping charges Under 1000 EUR are the responsibility of the client and will be paid before shipment. The client can instruct with a preferred carrier at the time of placing the order. For international orders, the client shall be responsible for the cost of and arranging transportation of the Goods from the premises of Poppy Field the label or other named place of delivery, unless other arrangement has been made in writing. Risk in respect of the Goods shall pass to the client when the Goods are made available at the place of delivery. The client is responsible for obtaining insurance in respect of the Goods from the time they are made available at the place of delivery. All export and import documentation, licenses, duties, taxes or other obligations or costs relating to the delivery of the Goods are the responsibility of the client. Poppy Field the label is NOT responsible for delays/errors in shipping including local delivery or international. 

Upon receipt of your order, we recommend checking in one time  the conformity of products delivered with your order and indicate, if applicable, on the delivery and the form of handwritten reserves accompanied by your signature, any anomaly concerning them.

Without prejudice to applicable legal guarantees, we recommend that you address any
reservations about the lack of conformity of the products at the date of delivery as
soon as possible by mail to ben@poppyfieldthelabel.com. 

5. MONEY-BACK GUARANTEE. RIGHT TO SHRINK

You get 30 days to send us an exhaustive list of the pieces that you wish to return to us.

This period starts from the receipt of the product.

You can return within that time these products, along with your bill, without having any
reason to give, or penalties payable. However direct shipping and return of
goods are your responsibility.

Returned products will be accepted only for products in their original condition,
ie including their packaging and without annotation labels. The postage fees are paid by the client.

In case of non-compliance proven, Poppy Field the label will replace the product.

All returns must be reported prior to Customer Service by email at ben@poppyfieldthelabel.com and we will explain the procedure.  

6. CANCELLATION

In case of cancellation, 25% of the amount of the order will be asked. 

 

7. PROTECTION OF PERSONAL DATA

The information you communicate is essential for processing and delivering orders and preparing invoices, their absence leads to the cancellation of your order. You agree to provide us with sincere and true information about yourself.

You can at any time request to change the data.

Promotional emails (emails) offering you news,
exclusives, bargains ... you can be sent.

You can ask to stop receiving emails from us at any time
by email to ben@poppyfieldthelabel.com 

8. COPYRIGHT

The proposed models and photographs are the exclusive property of Poppy Field the label.

No reproduction is permitted without the prior agreement of Poppy Field the label.

 

 


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